MEET OUR TEAM

MEET OUR TEAM

MEET OUR TEAM

Experienced New York Liquor Licensing & Compliance Specialists

Experienced New York Liquor Licensing & Compliance Specialists

Experienced New York Liquor Licensing & Compliance Specialists

At SLA Solutions of NY Inc., our team of licensing professionals specializes in helping restaurants, taverns, breweries, and hospitality businesses navigate New York State liquor license applications, regulatory compliance, and federal TTB approvals. With decades of combined experience, we simplify complex government processes so business owners can focus on running their establishments.

Pamela “PAM” HEIL

Founder, Vice President & Chief Operating Officer

Pamela “Pam” Heil is Co-Founder and Chief Operating Officer of SLA Solutions of NY Inc., where she oversees company operations, internal systems, and workflow management.

Robert "BOB" HEIL

Founder, President &
CEO SLA Solutions of NY Inc.

Robert “Bob” Heil is the Founder and CEO of SLA Solutions of NY Inc., bringing more than 20 years of experience in business consulting and regulatory licensing.

Robert "BOB" HEIL

Founder, President &
CEO SLA Solutions of NY Inc.

Robert “Bob” Heil is the Founder and CEO of SLA Solutions of NY Inc., bringing more than 20 years of experience in business consulting and regulatory licensing.

Nicole Ziemann

Vice President of Operations & Chief Financial Officer

With nearly 20 years of tenure with the company, Nicole has become a driving force behind the organization’s operational efficiency and financial management.

Nicole Ziemann

Vice President of Operations & Chief Financial Officer

With nearly 20 years of tenure with the company, Nicole has become a driving force behind the organization’s operational efficiency and financial management.

Jennifer “Jennie” Kielar

Application Specialist & Client Liaison

Jennifer “Jennie” Kielar serves as the Application Specialist and Client Liaison at SLA Solutions of NY Inc., helping clients navigate the often complex process of New York State liquor licensing and regulatory applications.

Jennifer “Jennie” Kielar

Application Specialist & Client Liaison

Jennifer “Jennie” Kielar serves as the Application Specialist and Client Liaison at SLA Solutions of NY Inc., helping clients navigate the often complex process of New York State liquor licensing and regulatory applications.

Steven "Steve" Ambrose

Director of Marketing

Steve Ambrose serves as Director of Marketing at SLA Solutions, leading efforts to promote partner restaurants and elevate the hospitality industry across Western New York State.

Steven "Steve" Ambrose

Director of Marketing

Steve Ambrose serves as Director of Marketing at SLA Solutions, leading efforts to promote partner restaurants and elevate the hospitality industry across Western New York State.

Ready to Get Licensed?

Let our team walk you through the process — step by step.

Office Hours 9:00am - 4:00pm Monday - Friday

© 2026 SLA Solutions NY Inc. · Liquor License Professionals Across New York State

Ready to Get Licensed?

Let our team walk you through the process — step by step.

Office Hours 9:00am - 4:00pm Monday - Friday

© 2026 SLA Solutions NY Inc. · Liquor License Professionals Across New York State

Ready to Get Licensed?

Let our team walk you through the process — step by step.

Office Hours 9:00am - 4:00pm Monday - Friday

© 2026 SLA Solutions NY Inc. · Liquor License Professionals Across New York State

Ready to Get Licensed?

Let our team walk you through the process — step by step.

Office Hours 9:00am - 4:00pm Monday - Friday

© 2026 SLA Solutions NY Inc. · Liquor License Professionals Across New York State